Vertex experienced a notice incident on June 17, 2026, lasting 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 17, 2026, 03:18 AM UTC
Our monitoring processes indicate some customers are experiencing performance degradation that may be resulting in service interruption within the Vertex Microsoft TCS Connector environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
- resolved Jun 17, 2026, 03:39 AM UTC
This incident has been resolved.