Resolved after 22 hours 48 minutes, affecting Verification Decisions and Verification Decisions and 1 more, on May 19, 2026.
Hello! We wanted to to inform you that our session expiry is currently experiencing issues, which prevents sessions from getting expired/abandoned once the sessions is past it's validity date. Please also note that decision webhooks notifying about expired/abandoned sessions are also not being sent because of this issue at hand The root cause of the issue was already identified, further impact mitigated and we are waiting for the session backlog to clear out. We will keep you posted on new updates
Affected components
Update timeline
- monitoring May 19, 2026, 07:45 AM UTC
Hello! We wanted to to inform you that our session expiry is currently experiencing issues, which prevents sessions from getting expired/abandoned once the sessions is past it's validity date. Please also note that decision webhooks notifying about expired/abandoned sessions are also not being sent because of this issue at hand The root cause of the issue was already identified, further impact mitigated and we are waiting for the session backlog to clear out. We will keep you posted on new updates
- resolved May 20, 2026, 06:34 AM UTC
This incident has been resolved.
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