Veeva experienced a major incident on May 8, 2026 affecting Vault CRM and VCRM-US SBX and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Vault CRMVCRM-US SBXVV1-1167
Update timeline
- identified May 08, 2026, 12:29 AM UTC
Veeva Vault POD VV1-1167 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved May 08, 2026, 12:40 AM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.