Veeva incident

Possible Service Disruption: Multiple PODs – US-EAST-1 Region

Notice Resolved View vendor source →

Veeva experienced a notice incident on May 8, 2026 affecting VV1-3 and VV1-5 and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 01:00 AM UTC
Resolved
May 08, 2026, 01:00 AM UTC
Duration
—
Detected by Pingoru
May 08, 2026, 01:00 AM UTC

Affected components

VV1-3VV1-5VV1-6Veeva VaultVault CRM AlignVault-US PODsVCRMA-US SBXVV1-1187VV1-4VV1-7

Update timeline

  1. investigating May 08, 2026, 01:00 AM UTC

    We are investigating reports of service disruption and increased latency affecting certain Veeva PODs. This issue is related to an ongoing AWS regional event in the US-EAST-1 (N. Virginia) region involving power and cooling issues. While the impact may be intermittent, we are closely monitoring all PODs in this region. We will provide specific status updates for any individual PODs experiencing confirmed downtime or significant service degradation. For the latest updates regarding the underlying infrastructure, please visit the . We apologize for any inconvenience this may cause to your operations. We will provide another update by 11:00 pm PT or as soon as more information becomes available.