Veeva experienced a major incident on May 11, 2026 affecting Vault CRM and VCRM-US PROD and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Vault CRMVCRM-US PRODVV1-4000Vault CRMVCRM-US PRODVV1-4000
Update timeline
- identified May 11, 2026, 05:10 PM UTC
Veeva Vault POD VV1-4000 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved May 11, 2026, 05:42 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.