Veeva incident

Veeva CRM - Windows and Mac Desktop Login Issue

Notice Resolved View vendor source →

Veeva experienced a notice incident on May 13, 2026 affecting Veeva CRM and US Region and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 03:20 AM UTC
Resolved
May 13, 2026, 03:20 AM UTC
Duration
—
Detected by Pingoru
May 13, 2026, 03:20 AM UTC

Affected components

Veeva CRMUS RegionEU RegionAP RegionCRM-20CRM-30CRM-03CRM-04CRM-05CRM-06

Update timeline

  1. investigating May 13, 2026, 03:20 AM UTC

    Veeva team is aware of a login issue affecting Windows and Mac Desktop app users on builds prior to 261.0.201. If you are unable to log in, please uninstall and reinstall the app to version 261.0.201 to resolve the issue. Users who are currently logged in on an older build will receive a prompt to complete a required update.