Resolved after 2 hours 48 minutes, affecting Reporting and Payment Engine (Point of Sale Middleware) (Payment Engine (Point of Sale Middleware) — primary), on July 8, 2026.
We are investigating an issue regarding the customer database. Merchants may experience the search not loading or being able to navigate to other pages of the customer database. Our staging URL (https://www-stage.usaepay.com) should be used for the time being. Our gateway remains operational at this time.
Affected components
Update timeline
- investigating Jul 08, 2026, 11:00 AM UTC
We are investigating an issue regarding the customer database. Merchants may experience the search not loading or being able to navigate to other pages of the customer database. Our staging URL (https://www-stage.usaepay.com) should be used for the time being. Our gateway remains operational at this time.
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