USAEpay experienced a minor incident on June 4, 2026 affecting Gateway and Payment Engine (Point of Sale Middleware) (primary), lasting 21h 38m. The incident has been resolved; the full update timeline is below.
Affected components
GatewayPayment Engine (Point of Sale Middleware) (primary)
Update timeline
- investigating Jun 04, 2026, 10:00 PM UTC
We are investigating an issue with our batch closure system. Our gateway remains operational at this time.
- identified Jun 05, 2026, 04:00 PM UTC
Our engineers have identified the issue and are currently working on implementing a fix.
- monitoring Jun 05, 2026, 05:10 PM UTC
Batch closure has been stable after our engineers resolved the issue. We will continue to monitor for further errors.