USAEpay incident

Connectivity issues

Resolved after 36 minutes, affecting Transaction Processing and Payment Engine (Point of Sale Middleware) (Payment Engine (Point of Sale Middleware) — primary), on May 13, 2026.

monitoring May 13, 2026, 06:59 PM UTC

The upstream issue appears to be resolved. We are monitoring performance to ensure services remain stable.

Started
May 13, 2026, 06:47 PM UTC
Resolved
May 13, 2026, 07:23 PM UTC
Duration
36m
Detected by Pingoru
May 13, 2026, 06:47 PM UTC

Affected components

Transaction ProcessingPayment Engine (Point of Sale Middleware) (Payment Engine (Point of Sale Middleware) — primary)

Update timeline

  1. investigating May 13, 2026, 06:47 PM UTC

    We are currently investigating a potential issue affecting a third-party provider. This may be impacting some services. Our team is working to confirm and assess impact.

  2. monitoring May 13, 2026, 06:59 PM UTC

    The upstream issue appears to be resolved. We are monitoring performance to ensure services remain stable.

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