USAEpay experienced a minor incident on May 13, 2026 affecting Transaction Processing and Payment Engine (Point of Sale Middleware) (primary), lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Transaction ProcessingPayment Engine (Point of Sale Middleware) (primary)
Update timeline
- investigating May 13, 2026, 06:47 PM UTC
We are currently investigating a potential issue affecting a third-party provider. This may be impacting some services. Our team is working to confirm and assess impact.
- monitoring May 13, 2026, 06:59 PM UTC
The upstream issue appears to be resolved. We are monitoring performance to ensure services remain stable.