Urban Sharing Outage History

Urban Sharing is up right now

Pingoru has recorded 41 incidents for Urban Sharing: 14 in the last 12 months and 2 in the last 90 days.

Source: status.urbansharing.com

41incidents recorded
14last 12 months
2last 90 days
8 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct1%
Pingoru began tracking Urban Sharing in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202620 of 720 (0%)
May 202620 of 744 (0%)
June 202648 of 720 (1%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202626 of 526 (1%)

Incidents, newest first

Minor October 5, 2026 Disruption in core platform services 6h 13m

Started Oct 05, 2026, 10:51 PM UTC· resolved Oct 06, 2026, 05:04 AM UTC

  1. investigating Oct 05, 2026, 10:51 PM UTC

    Certain core platform services are not responding to requests and failing to maintain availability..

  2. investigating Oct 05, 2026, 11:45 PM UTC

    We are still investigating solutions to remedy the disruption..

  3. identified Oct 06, 2026, 01:14 AM UTC

    We have identified the cause and are working on restoring our services..

  4. identified Oct 06, 2026, 04:02 AM UTC

    We are continuing to work on a fix for this incident..

  5. resolved Oct 06, 2026, 05:04 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor June 24, 2026 System instability 15m Systems (Oslo Bysykkel), Systems (Bergen Bysykkel), Urban Fleet (Backend Services), Systems (Trondheim Bysykkel) and 11 more

Started Jun 24, 2026, 12:59 PM UTC· resolved Jun 24, 2026, 01:15 PM UTC

  1. investigating Jun 24, 2026, 12:59 PM UTC

    We're investigating issues with long running and failed requests across the platform.

  2. resolved Jun 24, 2026, 01:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 3, 2026 Loss of connectivity to Stations 7h 20m

Started Jun 03, 2026, 02:30 AM UTC· resolved Jun 03, 2026, 09:50 AM UTC

  1. identified Jun 03, 2026, 02:30 AM UTC

    A small subset of stations in Oslo has lost connectivity. Our network partner is actively working on a resolution..

  2. resolved Jun 03, 2026, 09:50 AM UTC

    This incident has been resolved by our partner..

Read the full incident report →

Major May 7, 2026 System unavailability 4m Systems (Oslo Bysykkel), Systems (Bergen Bysykkel), Urban Crew (Dispatch Console), Urban Fleet (Backend Services) and 9 more

Started May 07, 2026, 06:55 AM UTC· resolved May 07, 2026, 07:00 AM UTC

  1. investigating May 07, 2026, 06:55 AM UTC

    We are currently investigating slow or failing requests across the system.

  2. resolved May 07, 2026, 07:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 30, 2026 System Unavailability 24m Systems (Oslo Bysykkel), Systems (Bergen Bysykkel), Urban Crew (Dispatch Console), Urban Fleet (Backend Services) and 11 more

Started Apr 30, 2026, 07:20 AM UTC· resolved Apr 30, 2026, 07:45 AM UTC

  1. investigating Apr 30, 2026, 07:20 AM UTC

    We are currently investigating slow or failing requests across the system.

  2. resolved Apr 30, 2026, 07:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 28, 2025 Segway/Omni connectivity outage 2d 23h

Started Dec 28, 2025, 06:30 PM UTC· resolved Dec 31, 2025, 05:30 PM UTC

  1. monitoring Dec 28, 2025, 06:30 PM UTC

    There are connectivity problems on the side of local network provider and a majority of Segway bikes, and a smaller amount of Omni, are offline. We are continuing to monitor and investigate..

  2. monitoring Dec 28, 2025, 09:15 PM UTC

    Most connections have been restored. There are still some unresponsive devices..

  3. resolved Dec 31, 2025, 05:30 PM UTC

    Remaining devices are now online..

Read the full incident report →

Minor July 3, 2025 Connectivity issue with Segway/Omni iot 4h 55m

Started Jul 03, 2025, 04:30 AM UTC· resolved Jul 03, 2025, 09:25 AM UTC

  1. identified Jul 03, 2025, 04:30 AM UTC

    An outage with the network provider is causing issues communicating with Segway and Omni iot controllers. .

  2. resolved Jul 03, 2025, 09:25 AM UTC

    This incident has been resolved..

Read the full incident report →

Major June 13, 2025 Public websites unavailable due to certificate issue 27m

Started Jun 13, 2025, 12:24 PM UTC· resolved Jun 13, 2025, 12:52 PM UTC

  1. identified Jun 13, 2025, 12:24 PM UTC

    Automatic refresh of SSL certificates for public websites have failed and websites are unavailable due to expired certificates. We are working on restoring access..

  2. resolved Jun 13, 2025, 12:52 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor June 12, 2025 Communication issues with UrbanSharing Controller v2 iot's 1h 30m

Started Jun 12, 2025, 06:00 PM UTC· resolved Jun 12, 2025, 07:30 PM UTC

  1. identified Jun 12, 2025, 06:00 PM UTC

    An incident with our system-provider is causing communication issues with vehicles of the UrbanSharing Controller type. Affects Bergen and Trondheim systems. We're awaiting resolution, and investigating internal workarounds in the meantime..

  2. monitoring Jun 12, 2025, 06:45 PM UTC

    We've implemented a workaround which fixes most controller communications. The system-provider incident is still ongoing, and some instability and slowness should still be expected, but general operation has resumed..

  3. resolved Jun 12, 2025, 07:30 PM UTC

    This incident has been resolved..

Read the full incident report →

Major June 11, 2025 Partial outage of network communication 6h 30m

Started Jun 11, 2025, 07:00 AM UTC· resolved Jun 11, 2025, 01:30 PM UTC

  1. investigating Jun 11, 2025, 07:00 AM UTC

    We are currently investigating communication problems with Omni and Segway iot controllers.

  2. resolved Jun 11, 2025, 01:30 PM UTC

    This incident has been resolved by the network operator..

Read the full incident report →

Minor May 15, 2025 Impaired communication between IOT bridges and Core systems 15h 31m

Started May 15, 2025, 10:00 PM UTC· resolved May 16, 2025, 01:31 PM UTC

  1. investigating May 15, 2025, 10:00 PM UTC

    We are currently investigating an issue affecting around 10% of traffic between iot bridge components and core backend systems, causing vehicle states to not update promptly and correctly..

  2. monitoring May 16, 2025, 11:00 AM UTC

    A fix has been implemented and we're monitoring for further issues..

  3. resolved May 16, 2025, 01:31 PM UTC

    The issue looks to be resolved. There are still some vehicles with old state that need to be updated..

Read the full incident report →

Minor March 24, 2025 Connectivity problems with Segway/Omni bikes 10h 58m

Started Mar 24, 2025, 08:09 PM UTC· resolved Mar 25, 2025, 07:08 AM UTC

  1. investigating Mar 24, 2025, 08:09 PM UTC

    We are currently investigating connectivity problems with Segway and Omni IOT's. Affects mainly MEVO, Gdansk..

  2. resolved Mar 25, 2025, 07:08 AM UTC

    This incident has been resolved. Partner network provider in Gdansk has resolved the connectivity..

Read the full incident report →

Minor January 10, 2025 Some Omni controllers are unresponsive 2h 20m

Started Jan 10, 2025, 02:00 PM UTC· resolved Jan 10, 2025, 04:20 PM UTC

  1. investigating Jan 10, 2025, 02:00 PM UTC

    We have received reports of around 200 Omni locks being unresponsive and are investigating. Currently signs point towards network connectivity issues..

  2. identified Jan 10, 2025, 02:51 PM UTC

    Confirmed local outage with connectivity provider. Awaiting fix..

  3. resolved Jan 10, 2025, 04:20 PM UTC

    This incident has been resolved..

Read the full incident report →

Major December 11, 2024 Vehicle connectivity outage 1d

Started Dec 11, 2024, 09:45 AM UTC· resolved Dec 12, 2024, 09:45 AM UTC

  1. investigating Dec 11, 2024, 09:45 AM UTC

    We are currently investigating a drop in connectivity with some vehicles, leading to lock and unlock commands failing. Signs currently point towards network provider issues..

  2. monitoring Dec 11, 2024, 11:26 AM UTC

    Connectivity looks to be slowly re-establishing, with around 55% vehicles back online, and rising..

  3. monitoring Dec 11, 2024, 02:19 PM UTC

    Majority (90%) of Segway E-Bikes are back online. Mechanical Omni bikes are still largely unresponsive (70% unresponsive)..

  4. resolved Dec 12, 2024, 09:45 AM UTC

    We consider this resolved from our view, however some vehicles are still unresponsive and recovering..

Read the full incident report →

Major October 25, 2024 Telit VPN outage 3h 12m

Started Oct 25, 2024, 12:03 PM UTC· resolved Oct 25, 2024, 03:15 PM UTC

  1. identified Oct 25, 2024, 12:03 PM UTC

    Telit VPN is having an outage, affecting vehicle communications with some controllers. Affects Omni and Segway bikes..

  2. resolved Oct 25, 2024, 03:15 PM UTC

    This incident has been resolved. Telit has restored connectivity and vehicles should start coming back online..

Read the full incident report →