Resolved after 1 day, on December 11, 2024.
We consider this resolved from our view, however some vehicles are still unresponsive and recovering..
Update timeline
- investigating Dec 11, 2024, 09:45 AM UTC
We are currently investigating a drop in connectivity with some vehicles, leading to lock and unlock commands failing. Signs currently point towards network provider issues..
- monitoring Dec 11, 2024, 11:26 AM UTC
Connectivity looks to be slowly re-establishing, with around 55% vehicles back online, and rising..
- monitoring Dec 11, 2024, 02:19 PM UTC
Majority (90%) of Segway E-Bikes are back online. Mechanical Omni bikes are still largely unresponsive (70% unresponsive)..
- resolved Dec 12, 2024, 09:45 AM UTC
We consider this resolved from our view, however some vehicles are still unresponsive and recovering..
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