Urban Sharing incident
Impaired communication between IOT bridges and Core systems
Minor Vendor's status page →
Resolved after 15 hours 31 minutes, on May 15, 2025.
The issue looks to be resolved. There are still some vehicles with old state that need to be updated..
Update timeline
- investigating May 15, 2025, 10:00 PM UTC
We are currently investigating an issue affecting around 10% of traffic between iot bridge components and core backend systems, causing vehicle states to not update promptly and correctly..
- monitoring May 16, 2025, 11:00 AM UTC
A fix has been implemented and we're monitoring for further issues..
- resolved May 16, 2025, 01:31 PM UTC
The issue looks to be resolved. There are still some vehicles with old state that need to be updated..
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