Resolved after 2 days 23 hours, on December 28, 2025.
Most connections have been restored. There are still some unresponsive devices..
Update timeline
- monitoring Dec 28, 2025, 06:30 PM UTC
There are connectivity problems on the side of local network provider and a majority of Segway bikes, and a smaller amount of Omni, are offline. We are continuing to monitor and investigate..
- monitoring Dec 28, 2025, 09:15 PM UTC
Most connections have been restored. There are still some unresponsive devices..
- resolved Dec 31, 2025, 05:30 PM UTC
Remaining devices are now online..
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