Urban Sharing incident

System unavailability

Major Resolved

Urban Sharing experienced a major incident on May 7, 2026 affecting Systems (Oslo Bysykkel) and Systems (Bergen Bysykkel) and 1 more component, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 06:55 AM UTC
Resolved
May 07, 2026, 07:00 AM UTC
Duration
4m
Detected by Pingoru
May 07, 2026, 06:55 AM UTC

Affected components

Systems (Oslo Bysykkel)Systems (Bergen Bysykkel)Urban Crew (Dispatch Console)Urban Fleet (Backend Services)Urban Crew (Crew API)Systems (Trondheim Bysykkel)Systems (Milan BikeMi)Urban Crew (Suggestion Engine)Systems (Verona Bike)Systems (MEVO)

Update timeline

  1. investigating May 07, 2026, 06:55 AM UTC

    We are currently investigating slow or failing requests across the system.

  2. resolved May 07, 2026, 07:00 AM UTC

    This incident has been resolved.