Resolved after 2 hours 20 minutes, on January 10, 2025.
Confirmed local outage with connectivity provider. Awaiting fix..
Update timeline
- investigating Jan 10, 2025, 02:00 PM UTC
We have received reports of around 200 Omni locks being unresponsive and are investigating. Currently signs point towards network connectivity issues..
- identified Jan 10, 2025, 02:51 PM UTC
Confirmed local outage with connectivity provider. Awaiting fix..
- resolved Jan 10, 2025, 04:20 PM UTC
This incident has been resolved..
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