Urban Sharing incident

System Unavailability

Major Resolved

Urban Sharing experienced a major incident on April 30, 2026 affecting Systems (Oslo Bysykkel) and Systems (Bergen Bysykkel) and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 07:20 AM UTC
Resolved
Apr 30, 2026, 07:45 AM UTC
Duration
24m
Detected by Pingoru
Apr 30, 2026, 07:20 AM UTC

Affected components

Systems (Oslo Bysykkel)Systems (Bergen Bysykkel)Urban Crew (Dispatch Console)Urban Fleet (Backend Services)Urban Crew (Crew API)Systems (Trondheim Bysykkel)Systems (Milan BikeMi)Urban Crew (Suggestion Engine)Systems (Verona Bike)Urban Fleet (Fleet Operations API)

Update timeline

  1. investigating Apr 30, 2026, 07:20 AM UTC

    We are currently investigating slow or failing requests across the system.

  2. resolved Apr 30, 2026, 07:45 AM UTC

    This incident has been resolved.