Universign incident

September 2025: Universign major outage on Timestamp Service

Critical Resolved View vendor source →

Universign experienced a critical incident on September 1, 2025 affecting Timestamp Service and Registration Service, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2025, 08:50 AM UTC
Resolved
Sep 01, 2025, 09:45 AM UTC
Duration
55m
Detected by Pingoru
Sep 01, 2025, 08:50 AM UTC

Affected components

Timestamp ServiceRegistration Service

Update timeline

  1. investigating Sep 01, 2025, 09:43 AM UTC

    We are currently experiencing difficulties on our platform.

  2. investigating Sep 01, 2025, 09:43 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 01, 2025, 09:44 AM UTC

    We are facing a major outage. The problem is identified and we are working on a fix right now.

  4. monitoring Sep 01, 2025, 09:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 01, 2025, 09:45 AM UTC

    This incident has been resolved. We deeply apologize for the inconvenience.