Universign incident

Creation of new certificates

Major Resolved View vendor source →

Universign experienced a major incident on January 29, 2026 affecting Registration Service, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 07:27 AM UTC
Resolved
Jan 29, 2026, 09:47 AM UTC
Duration
2h 19m
Detected by Pingoru
Jan 29, 2026, 07:27 AM UTC

Affected components

Registration Service

Update timeline

  1. investigating Jan 29, 2026, 08:59 AM UTC

    We are facing some issues. The creation of new certificates is not possible due to a technical issues.

  2. identified Jan 29, 2026, 09:01 AM UTC

    The problem is identified and we are working on a fix right now.

  3. monitoring Jan 29, 2026, 09:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 29, 2026, 09:06 AM UTC

    This incident has been resolved. We deeply apologize for the inconvenience.