Universign incident
September 2025: Universign major outage on Registration Service
Universign experienced a major incident on September 29, 2025 affecting Registration Service, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Registration Service
Update timeline
- investigating Sep 29, 2025, 10:08 AM UTC
We are currently experiencing difficulties on our platform. More information will be made available as it is conveyed to us.
- monitoring Sep 29, 2025, 10:22 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 29, 2025, 10:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2025, 10:32 AM UTC
This incident has been resolved. We deeply apologize for the inconvenience.