Resolved after 1 hour 34 minutes, affecting Status Details (Stack CP (Hosting Control Panel)), on November 6, 2026.
We are currently investigating an issue affecting Server Side Includes (SSI) across our hosting platform. As a result of this issue, websites using SSI to load shared content may experience missing or incorrectly displayed elements. This can include website headers, footers, navigation menus, and other dynamically included content. Impact: Website headers and footers may not display. Shared navigation menus or page components may be missing. Other content relying on SSI directives may fail to load correctly. Our technical team is investigating the issue and working to restore normal SSI functionality as quickly as possible. We apologise for the inconvenience and will provide further updates as more information becomes available.
Affected components
Update timeline
- investigating Nov 06, 2026, 01:42 PM UTC
We are currently investigating an issue affecting Server Side Includes (SSI) across our hosting platform. As a result of this issue, websites using SSI to load shared content may experience missing or incorrectly displayed elements. This can include website headers, footers, navigation menus, and other dynamically included content. Impact: Website headers and footers may not display. Shared navigation menus or page components may be missing. Other content relying on SSI directives may fail to load correctly. Our technical team is investigating the issue and working to restore normal SSI functionality as quickly as possible. We apologise for the inconvenience and will provide further updates as more information becomes available.
- resolved Nov 06, 2026, 03:17 PM UTC
This issue has been resolved
Your product runs on more than UK2
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services