Resolved after 1 hour 42 minutes, affecting Status Details (CHI (Control Panel) Status), on November 2, 2026.
We are aware of an issue currently affecting some users attempting to access their webmail through their CHI accounts. This issue has been escalated to our relevant technical team for further investigation. In the meantime, we recommend accessing your emails directly via StackMail using the following link: https://stackmail.com/ We apologise for any inconvenience this may cause and appreciate your patience and understanding while we work to resolve the issue. We will continue to monitor the situation and provide updates through as soon as further information becomes available.
Affected components
Update timeline
- investigating Nov 02, 2026, 07:53 AM UTC
We are aware of an issue currently affecting some users attempting to access their webmail through their CHI accounts. This issue has been escalated to our relevant technical team for further investigation. In the meantime, we recommend accessing your emails directly via StackMail using the following link: https://stackmail.com/ We apologise for any inconvenience this may cause and appreciate your patience and understanding while we work to resolve the issue. We will continue to monitor the situation and provide updates through as soon as further information becomes available.
- resolved Nov 02, 2026, 09:36 AM UTC
This issue has been resolved. Thank you for your patience and understanding.
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