Tyro incident

Private Health Claiming Issues

Ongoing since 11:55 PM UTC, affecting Healthpoint.

investigating Oct 29, 2026, 11:55 PM UTC

We're currently investigating an issue affecting private health claiming on Tyro EFTPOS terminals, primarily impacting digital card users. You may intermittently encounter error "9110 – Transaction failed. Try again. We will continue to provide updates as they become available. We’re sorry for the inconvenience caused.

Started
Oct 29, 2026, 11:55 PM UTC
Resolved
Ongoing
Duration
● 40m
Detected by Pingoru
Oct 29, 2026, 11:55 PM UTC

Affected components

Healthpoint

Update timeline

  1. investigating Oct 29, 2026, 11:55 PM UTC

    We're currently investigating an issue affecting private health claiming on Tyro EFTPOS terminals, primarily impacting digital card users. You may intermittently encounter error "9110 – Transaction failed. Try again. We will continue to provide updates as they become available. We’re sorry for the inconvenience caused.

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