Tyro experienced a minor incident on August 15, 2026 affecting Reconciliation & Settlement Reports, lasting 14h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 15, 2026, 09:15 AM UTC
Due to the earlier Mastercard processing issue, some customers may experience a delay in transactions appearing in reporting across the Tyro Portal, Tyro App and terminals. This may result in a temporary discrepancy in your end-of-day reconciliation reports, including a variance between your Tyro and POS/PMS reconciliation totals. This reporting delay will not impact your settlement deposit. We apologise for any inconvenience caused and thank you for your understanding.
- resolved Aug 15, 2026, 11:21 PM UTC
The issue surrounding reporting delays is resolved. We apologise for any inconvenience caused.