Tyro Outage History
Tyro is up right nowPingoru has recorded 70 incidents for Tyro: 45 in the last 12 months and 13 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 0 of 720 (0%) |
| May 2026 | 2 | 0 of 744 (0%) |
| June 2026 | 2 | 0 of 720 (0%) |
| July 2026 | 9 | 2 of 744 (0%) |
| August 2026 | 4 | 15 of 744 (2%) |
| September 2026 | 5 | 0 of 720 (0%) |
| October 2026 | 4 | 54 of 744 (7%) |
| November 2026 | 0 | 25 of 69 (36%) |
Incidents, newest first
Notice October 30, 2026 Possible system issues 14m
Started Oct 30, 2026, 02:23 AM UTC· resolved Oct 30, 2026, 02:38 AM UTC
- investigating Oct 30, 2026, 02:23 AM UTC
We are currently investigating this issue.
Minor October 29, 2026 Private Health Claiming Issues 3d 1h Healthpoint
Started Oct 29, 2026, 11:55 PM UTC· resolved Nov 02, 2026, 01:12 AM UTC
- investigating Oct 29, 2026, 11:55 PM UTC
We're currently investigating an issue affecting private health claiming on Tyro EFTPOS terminals, primarily impacting digital card users. You may intermittently encounter error "9110 – Transaction failed. Try again. We will continue to provide updates as they become available. We’re sorry for the inconvenience caused.
- investigating Oct 30, 2026, 02:45 AM UTC
Update: We are continuing to investigate the issue with private health claiming. The issue appears to be isolated to digital card claiming on Yomani and Yoximo EFTPOS machines. Where possible, please ask customers to use their physical healthfund card. We’re sorry for the inconvenience caused
- identified Oct 30, 2026, 06:40 AM UTC
We have identified an issue with private health claiming. The issue appears to be isolated to digital card claiming on Yomani and Yoximo EFTPOS machines. Where possible, please ask customers to use their physical healthfund card. We’re sorry for the inconvenience caused
- resolved Nov 02, 2026, 01:12 AM UTC
The issue affecting some Healthpoint claiming transactions is now resolved and is no longer impacting customers. Service has returned to normal. We’re sorry for the inconvenience caused.
Minor October 9, 2026 Reporting delay 2h 4m Reconciliation & Settlement Reports
Started Oct 09, 2026, 10:03 AM UTC· resolved Oct 09, 2026, 12:08 PM UTC
- investigating Oct 09, 2026, 10:03 AM UTC
We are currently investigating this issue.
- investigating Oct 09, 2026, 10:18 AM UTC
We’re aware of an issue causing some reports or reconciliation data to be delayed or unavailable. Our team is working to resolve this as quickly as possible and we’ll continue to share updates. We apologise for the inconvenience caused.
- resolved Oct 09, 2026, 12:08 PM UTC
The issue affecting reporting is now resolved and is no longer impacting customers. Service has returned to normal. We’re sorry for the inconvenience caused.
Minor October 4, 2026 Possible system issues 3h 53m Reconciliation & Settlement Reports
Started Oct 04, 2026, 03:33 AM UTC· resolved Oct 04, 2026, 07:27 AM UTC
- investigating Oct 04, 2026, 03:33 AM UTC
We are currently investigating this issue.
- investigating Oct 04, 2026, 06:01 AM UTC
We’re aware of an issue causing some reports or reconciliation data to be delayed or unavailable. Our team is working to resolve this as quickly as possible and we’ll continue to share updates. Please note settlement is not impacted. We’re sorry for the inconvenience.
- resolved Oct 04, 2026, 07:27 AM UTC
This issue has now been resolved. Reports and reconciliation data are available again, and any delayed data should now be up to date. Settlement was not impacted at any point during this incident. Thank you for your patience and understanding.
Notice September 21, 2026 Possible system issues 16m
Started Sep 21, 2026, 08:10 AM UTC· resolved Sep 21, 2026, 08:27 AM UTC
- investigating Sep 21, 2026, 08:10 AM UTC
We are currently investigating this issue.
Notice September 16, 2026 Possible system issues 53m
Started Sep 16, 2026, 08:50 AM UTC· resolved Sep 16, 2026, 09:43 AM UTC
- investigating Sep 16, 2026, 08:50 AM UTC
We are currently investigating this issue.
Notice September 10, 2026 Possible system issues 52m
Started Sep 10, 2026, 01:31 AM UTC· resolved Sep 10, 2026, 02:23 AM UTC
- investigating Sep 10, 2026, 01:31 AM UTC
We are currently investigating this issue.
Notice September 6, 2026 Possible system issues 46m
Started Sep 06, 2026, 11:22 PM UTC· resolved Sep 07, 2026, 12:09 AM UTC
- investigating Sep 06, 2026, 11:22 PM UTC
We are currently investigating this issue.
Notice September 3, 2026 Medicare Easyclaim Transactions on EFTPOS 2h 50m Medicare Easyclaim
Started Sep 03, 2026, 11:27 PM UTC· resolved Sep 04, 2026, 02:18 AM UTC
- investigating Sep 03, 2026, 11:27 PM UTC
We are currently investigating this issue.
- monitoring Sep 03, 2026, 11:47 PM UTC
We’re aware that some customers experienced issues processing Medicare Easyclaim transactions this morning. The issue has now been resolved and transactions are processing as normal. If you receive a decline, please reattempt the transaction. We apologise for any inconvenience caused.
- resolved Sep 04, 2026, 02:18 AM UTC
This incident has been resolved.
Minor August 15, 2026 Reporting Delays 14h 5m Reconciliation & Settlement Reports
Started Aug 15, 2026, 09:15 AM UTC· resolved Aug 15, 2026, 11:21 PM UTC
- monitoring Aug 15, 2026, 09:15 AM UTC
Due to the earlier Mastercard processing issue, some customers may experience a delay in transactions appearing in reporting across the Tyro Portal, Tyro App and terminals. This may result in a temporary discrepancy in your end-of-day reconciliation reports, including a variance between your Tyro and POS/PMS reconciliation totals. This reporting delay will not impact your settlement deposit. We apologise for any inconvenience caused and thank you for your understanding.
- resolved Aug 15, 2026, 11:21 PM UTC
The issue surrounding reporting delays is resolved. We apologise for any inconvenience caused.
Minor August 15, 2026 Transaction Processing 1h 7m Transaction Processing Systems
Started Aug 15, 2026, 05:03 AM UTC· resolved Aug 15, 2026, 06:10 AM UTC
- identified Aug 15, 2026, 05:03 AM UTC
We are aware of an issue that may be impacting some customers ability to process Mastercard transactions. Please ask your customers to try using their physical Mastercard (not digital wallet) or an alternative payment method. Whilst this is out of our control, we apologise for any inconvenience experienced and will continue to post updates here as they become available.
- resolved Aug 15, 2026, 06:10 AM UTC
Update: Mastercard transaction processing has returned to normal. Recent transactions may take a little longer than usual to appear across the Tyro Portal, Tyro App and terminals. Thank you for your understanding during this afternoon.
Notice August 15, 2026 Possible system issues 1h 55m
Started Aug 15, 2026, 04:20 AM UTC· resolved Aug 15, 2026, 06:15 AM UTC
- investigating Aug 15, 2026, 04:20 AM UTC
We are currently investigating this issue.
Notice August 6, 2026 Possible system issues 3h 8m
Started Aug 06, 2026, 12:43 AM UTC· resolved Aug 06, 2026, 03:51 AM UTC
- investigating Aug 06, 2026, 12:43 AM UTC
We are currently investigating this issue.
Minor July 31, 2026 Settlement delays 2h 26m Settlement
Started Jul 31, 2026, 05:05 AM UTC· resolved Jul 31, 2026, 07:31 AM UTC
- investigating Jul 31, 2026, 05:05 AM UTC
We are currently investigating this issue.
- identified Jul 31, 2026, 05:24 AM UTC
Please note that some customers may experience a few hours delay to their settlement payment today. This payment may appear at varying times depending on your banking provider. We apologise for any inconvenience experienced.
- resolved Jul 31, 2026, 07:31 AM UTC
The issue is resolved. We apologise for any inconvenience experienced.
Notice July 28, 2026 Possible system issues 3h 23m Settlement
Started Jul 28, 2026, 04:58 AM UTC· resolved Jul 28, 2026, 08:21 AM UTC
- investigating Jul 28, 2026, 04:58 AM UTC
We are currently investigating this issue.
- identified Jul 28, 2026, 05:32 AM UTC
We are aware that some customers may be experiencing delays in receiving settlement funds into their ANZ bank account. Tyro has successfully processed settlements as expected. If your settlement has not yet been received, we recommend contacting ANZ for further information, as the delay may be occurring after the funds have been processed by Tyro. We will continue to monitor the situation and provide updates on this page as more information becomes available.
- resolved Jul 28, 2026, 08:21 AM UTC
ANZ has resolved the issue and is processing outstanding settlements. If you continue to experience delays, we recommend contacting ANZ directly for further information.
Notice July 28, 2026 Possible system issues 1h 37m
Started Jul 28, 2026, 12:22 AM UTC· resolved Jul 28, 2026, 01:59 AM UTC
- investigating Jul 28, 2026, 12:22 AM UTC
We are currently investigating this issue.
Notice July 16, 2026 Possible system issues 42m
Started Jul 16, 2026, 10:40 AM UTC· resolved Jul 16, 2026, 11:23 AM UTC
- investigating Jul 16, 2026, 10:40 AM UTC
We are currently investigating this issue.
Notice July 12, 2026 Possible system issues 24m
Started Jul 12, 2026, 03:10 AM UTC· resolved Jul 12, 2026, 03:35 AM UTC
- investigating Jul 12, 2026, 03:10 AM UTC
We are currently investigating this issue.
Notice July 7, 2026 EFTPOS machine connectivity 10h 19m EFTPOS machine connectivity
Started Jul 07, 2026, 09:10 PM UTC· resolved Jul 08, 2026, 07:29 AM UTC
- investigating Jul 07, 2026, 09:10 PM UTC
We’re aware of an issue with a national telephone network provider and that some customers may not be able to connect to the 4G network right now to process EFTPOS transactions. As an interim solution, until service is restored, please try connecting to your ethernet or WiFi network by following these steps: https://help.tyro.com/s/article/How-do-I-change-my-network-connection. While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available.
- resolved Jul 08, 2026, 07:29 AM UTC
Services should now be operating as normal following the earlier issue affecting a national telephone network provider. If you're experiencing connectivity issues with your EFTPOS terminal, please restart by following these steps https://help.tyro.com/s/article/How-to-reboot-the-Tyro-Pro or by contacting Tyro Customer Support on 1300 00 TYRO (8976).
Notice July 7, 2026 Possible system issues 33m
Started Jul 07, 2026, 08:40 PM UTC· resolved Jul 07, 2026, 09:13 PM UTC
- investigating Jul 07, 2026, 08:40 PM UTC
We are currently investigating this issue.
Notice July 7, 2026 Possible system issues 29m
Started Jul 07, 2026, 01:47 AM UTC· resolved Jul 07, 2026, 02:17 AM UTC
- investigating Jul 07, 2026, 01:47 AM UTC
We are currently investigating this issue.
Notice July 2, 2026 Possible system issues 45m
Started Jul 02, 2026, 04:53 AM UTC· resolved Jul 02, 2026, 05:38 AM UTC
- investigating Jul 02, 2026, 04:53 AM UTC
We are currently investigating this issue.
Notice June 12, 2026 Possible system issues 54m
Started Jun 12, 2026, 12:58 AM UTC· resolved Jun 12, 2026, 01:52 AM UTC
- investigating Jun 12, 2026, 12:58 AM UTC
We are currently investigating this issue.
Notice June 10, 2026 Possible system issues 1h 18m
Started Jun 10, 2026, 06:32 AM UTC· resolved Jun 10, 2026, 07:50 AM UTC
- investigating Jun 10, 2026, 06:32 AM UTC
We are currently investigating this issue.
Notice May 26, 2026 Possible system issues 22m
Started May 26, 2026, 06:53 PM UTC· resolved May 26, 2026, 07:16 PM UTC
- investigating May 26, 2026, 06:53 PM UTC
We are currently investigating this issue.