Tyro experienced a minor incident on August 15, 2026 affecting Transaction Processing Systems, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 15, 2026, 05:03 AM UTC
We are aware of an issue that may be impacting some customers ability to process Mastercard transactions. Please ask your customers to try using their physical Mastercard (not digital wallet) or an alternative payment method. Whilst this is out of our control, we apologise for any inconvenience experienced and will continue to post updates here as they become available.
- resolved Aug 15, 2026, 06:10 AM UTC
Update: Mastercard transaction processing has returned to normal. Recent transactions may take a little longer than usual to appear across the Tyro Portal, Tyro App and terminals. Thank you for your understanding during this afternoon.