Tyro experienced a notice incident on September 3, 2026 affecting Medicare Easyclaim, lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Medicare Easyclaim
Update timeline
- investigating Sep 03, 2026, 11:27 PM UTC
We are currently investigating this issue.
- monitoring Sep 03, 2026, 11:47 PM UTC
We’re aware that some customers experienced issues processing Medicare Easyclaim transactions this morning. The issue has now been resolved and transactions are processing as normal. If you receive a decline, please reattempt the transaction. We apologise for any inconvenience caused.
- resolved Sep 04, 2026, 02:18 AM UTC
This incident has been resolved.