Tymeshift incident

Mail Delivery issues using the Zendesk Microsoft Exchange Connector

Major Vendor's status page →

Ongoing since 06:15 PM UTC, affecting Email and Support.

identified Nov 12, 2026, 07:10 PM UTC

We are aware of an issue with the Zendesk Microsoft Exchange Connector impacting both inbound and outbound mail delivery. We are following the matter closely with Microsoft and will provide an update as soon as one is available.

Started
Nov 12, 2026, 06:15 PM UTC
Resolved
Ongoing
Duration
● 1h 40m
Detected by Pingoru
Nov 12, 2026, 06:15 PM UTC

Affected components

EmailSupport

Update timeline

  1. identified Nov 12, 2026, 07:10 PM UTC

    We are aware of an issue with the Zendesk Microsoft Exchange Connector impacting both inbound and outbound mail delivery. We are following the matter closely with Microsoft and will provide an update as soon as one is available.

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