Resolved after 42 minutes, affecting Agent Workspace (via Support) and Support and 1 more, on October 29, 2026.
We have rolled back a recent change that prevented customers from accessing multiple products in the Zendesk suite. We apologize for the interruption, and service should now be fully restored.
Affected components
Update timeline
- investigating Oct 29, 2026, 06:01 PM UTC
We are aware of an issue impacting access to multiple Zendesk products in Pod 26. Our teams are actively working to restore service and we will provide further updates shortly.
- resolved Oct 29, 2026, 06:21 PM UTC
We have rolled back a recent change that prevented customers from accessing multiple products in the Zendesk suite. We apologize for the interruption, and service should now be fully restored.
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