Twilio incident

SMS Delivery Failures from Twilio to Aliv Bahamas

Minor Resolved View vendor source →

Twilio experienced a minor incident on August 13, 2026 affecting SMS, Latin America, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 01:21 PM UTC
Resolved
Aug 13, 2026, 04:41 PM UTC
Duration
3h 20m
Detected by Pingoru
Aug 13, 2026, 01:21 PM UTC

Affected components

SMS, Latin America

Update timeline

  1. identified Aug 13, 2026, 01:21 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Aliv network subscribers in the Bahamas. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Aug 13, 2026, 02:26 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Aliv network subscribers in the Bahamas and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. resolved Aug 13, 2026, 04:41 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Aliv network subscribers in the Bahamas is operating normally.