Twilio incident
SMS Delivery Delays from Twilio to Unitel Angola
Twilio experienced a minor incident on July 28, 2026 affecting SMS, Middle East & Africa, lasting 1d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 28, 2026, 05:05 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 28, 2026, 05:10 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 28, 2026, 06:16 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jul 28, 2026, 08:20 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Jul 28, 2026, 12:26 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- identified Jul 28, 2026, 08:26 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
- identified Jul 29, 2026, 12:41 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
- resolved Jul 29, 2026, 01:36 PM UTC
We have observed a recovery in SMS delivery from Twilio to Unitel network subscribers in Angola and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.