Twilio incident

SMS Delivery Delays and Delivery Receipt Delays from Twilio to Multiple Networks in Italy

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Europe, which began 5h ago. The vendor's full update timeline is below.

Started
Jun 10, 2026, 09:39 AM UTC
Resolved
Ongoing
Duration
● 4h 55m
Detected by Pingoru
Jun 10, 2026, 09:39 AM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Jun 10, 2026, 09:39 AM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to COOP and Vodafone Omnitel network subscribers in Italy. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 10, 2026, 10:41 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Multiple network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified Jun 10, 2026, 10:42 AM UTC

    Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery and delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  4. identified Jun 10, 2026, 11:42 AM UTC

    Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

  5. identified Jun 10, 2026, 02:22 PM UTC

    Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.