Twilio incident

SMS Delivery Failures from Twilio to Beeline Kazakhstan

Minor Resolved View vendor source →

Twilio experienced a minor incident on April 13, 2026 affecting SMS, APAC, lasting 7h 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 05:45 PM UTC
Resolved
Apr 14, 2026, 01:04 AM UTC
Duration
7h 19m
Detected by Pingoru
Apr 13, 2026, 05:45 PM UTC

Affected components

SMS, APAC

Update timeline

  1. investigating Apr 13, 2026, 05:45 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Apr 13, 2026, 05:47 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Beeline network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. resolved Apr 14, 2026, 01:04 AM UTC

    We are no longer experiencing SMS delivery failures from Twilio to Beeline network subscribers in Kazakhstan. This incident has been resolved.