Ongoing since 12:55 PM UTC, affecting SMS, Europe.
We have observed a recovery in SMS delivery from Twilio to Turkcell network subscribers in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Affected components
Update timeline
- investigating Nov 11, 2026, 12:55 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Turkcell network subscribers in Turkey. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Nov 11, 2026, 12:58 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Turkcell network subscribers in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Nov 11, 2026, 01:59 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Turkcell network subscribers in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Nov 11, 2026, 02:39 PM UTC
We have observed a recovery in SMS delivery from Twilio to Turkcell network subscribers in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Your product runs on more than Twilio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services