Twilio incident

SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria

Ongoing since 03:32 PM UTC, affecting SMS, Europe.

identified Nov 02, 2026, 04:40 PM UTC

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Started
Nov 02, 2026, 03:32 PM UTC
Resolved
Ongoing
Duration
● 1h 56m
Detected by Pingoru
Nov 02, 2026, 03:32 PM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Nov 02, 2026, 03:32 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to T-Mobile network subscribers in Austria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Nov 02, 2026, 03:39 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Nov 02, 2026, 04:40 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

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