Twilio incident

SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States

Ongoing since 12:51 AM UTC, affecting SMS Short Code, North America.

identified Nov 02, 2026, 02:01 AM UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Started
Nov 02, 2026, 12:51 AM UTC
Resolved
Ongoing
Duration
● 1h 22m
Detected by Pingoru
Nov 02, 2026, 12:51 AM UTC

Affected components

SMS Short Code, North America

Update timeline

  1. investigating Nov 02, 2026, 12:51 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Nov 02, 2026, 01:00 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Nov 02, 2026, 02:01 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

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