Twilio incident

SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States

Ongoing since 03:53 AM UTC, affecting SMS Long Code, North America.

investigating Oct 27, 2026, 04:53 AM UTC

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

Started
Oct 27, 2026, 03:53 AM UTC
Resolved
Ongoing
Duration
● 1h 14m
Detected by Pingoru
Oct 27, 2026, 03:53 AM UTC

Affected components

SMS Long Code, North America

Update timeline

  1. investigating Oct 27, 2026, 03:53 AM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Oct 27, 2026, 04:53 AM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

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