Twilio incident

SMS Delivery Delays from Twilio to Telcel Mexico

Ongoing since 11:15 PM UTC, affecting SMS, Latin America.

investigating Oct 25, 2026, 11:15 PM UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Started: Oct 25, 2026, 11:15 PM UTC
Resolved: Ongoing
Duration: ● 57m
Detected by Pingoru: Oct 25, 2026, 11:15 PM UTC

Affected components

SMS, Latin America

Update timeline

investigating Oct 25, 2026, 11:15 PM UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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