Twilio incident
MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States
Ongoing since 08:29 PM UTC, affecting MMS Long Code, North America and MMS Long Code, North America.
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
Update timeline
- investigating Oct 26, 2026, 08:29 PM UTC
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Oct 26, 2026, 08:34 PM UTC
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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