Twilio incident
SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States
Ongoing since 07:50 PM UTC, affecting SMS Short Code, North America.
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Affected components
Update timeline
- investigating Oct 26, 2026, 07:50 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Oct 26, 2026, 07:57 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Oct 26, 2026, 08:57 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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