Twilio incident

SMS Delivery Delays From Twilio Short Codes and Long Codes to Liberty Puerto Rico

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS Long Code, North America and SMS Short Code, North America and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
Sep 11, 2026, 08:37 PM UTC
Resolved
Ongoing
Duration
● 1h 5m
Detected by Pingoru
Sep 11, 2026, 08:37 PM UTC

Affected components

SMS Long Code, North AmericaSMS Short Code, North AmericaSMS, Latin America

Update timeline

  1. investigating Sep 11, 2026, 08:37 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Sep 11, 2026, 08:56 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.