Twilio incident

SMS Delivery Delays from Twilio to Cellcom Israel

Minor Resolved View vendor source →

Twilio experienced a minor incident on September 3, 2026 affecting SMS, Middle East & Africa, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 06:35 AM UTC
Resolved
Sep 03, 2026, 08:42 AM UTC
Duration
2h 7m
Detected by Pingoru
Sep 03, 2026, 06:35 AM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating Sep 03, 2026, 06:35 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Cellcom network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Sep 03, 2026, 06:38 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Cellcom network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring Sep 03, 2026, 06:41 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Cellcom network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved Sep 03, 2026, 08:42 AM UTC

    The incident has been resolved and SMS delivery from Twilio to Cellcom network subscribers in Israel is operating normally.