Tungsten Automation Americas incident
[Europe] Malaysia - Invoice clearance issue
Resolved after 3 days 21 hours, affecting eInvoice Network, on July 30, 2026.
The issue has been resolved. Invoice clearance for Malaysia is processing normally, and any documents delayed during this period have been processed. Thank you for your patience.
Affected components
Update timeline
- investigating Jul 30, 2026, 12:31 PM UTC
We are aware of an issue affecting invoice clearance for Malaysia. Documents submitted for clearance are currently not being processed. We are investigating and will provide a further update shortly.
- investigating Jul 30, 2026, 03:30 PM UTC
We are continuing to work on the issue affecting invoice clearance for Malaysia. Documents submitted for clearance may be delayed while we work to restore normal processing. We will provide further updates as soon as more information is available.
- identified Jul 31, 2026, 02:39 PM UTC
We have identified the cause of the issue affecting invoice clearance for Malaysia and are working with the relevant parties to restore normal processing. Documents submitted for clearance may be delayed in the meantime. We will provide a further update as more information becomes available.
- resolved Aug 03, 2026, 09:43 AM UTC
The issue has been resolved. Invoice clearance for Malaysia is processing normally, and any documents delayed during this period have been processed. Thank you for your patience.
Your product runs on more than Tungsten Automation Americas
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services