Tungsten Automation Americas incident
[APAC] TotalAgility - Slow performance
Resolved after 39 minutes, affecting TotalAgility, on October 20, 2026.
The issue affecting TotalAgility has been resolved. Performance has returned to normal and jobs are processing as expected. Jobs that were suspended during the incident are being reprocessed. If you still see suspended jobs, please contact Technical Support.
Affected components
Update timeline
- investigating Oct 20, 2026, 06:32 AM UTC
We are investigating reports of slow performance and delayed job processing affecting. Some users may experience slow response times, errors, or delays in job processing. The service remains available. We are working to identify the cause and will post an update as soon as we have more information.
- resolved Oct 20, 2026, 07:12 AM UTC
The issue affecting TotalAgility has been resolved. Performance has returned to normal and jobs are processing as expected. Jobs that were suspended during the incident are being reprocessed. If you still see suspended jobs, please contact Technical Support.
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