Tungsten Automation Americas incident

[Americas] Printix - Outage affecting sign-in and printing

Resolved after 52 minutes, affecting Printix, on October 16, 2026.

resolved Oct 16, 2026, 02:06 AM UTC

The service has been restored. Some workstations may take a little time to reconnect. Print jobs that are not held for secure release and were queued on a workstation while Printix was unavailable may print once the workstation reconnects.

Started
Oct 16, 2026, 01:13 AM UTC
Resolved
Oct 16, 2026, 02:06 AM UTC
Duration
52m
Detected by Pingoru
Oct 16, 2026, 01:13 AM UTC

Affected components

Printix

Update timeline

  1. investigating Oct 16, 2026, 01:13 AM UTC

    Printix is currently experiencing an outage. Users are unable to sign in, and printing, including print release, is not working. Our teams are actively investigating and working to restore service. We will provide further updates as soon as more information becomes available.

  2. resolved Oct 16, 2026, 02:06 AM UTC

    The service has been restored. Some workstations may take a little time to reconnect. Print jobs that are not held for secure release and were queued on a workstation while Printix was unavailable may print once the workstation reconnects.

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