Tungsten Automation Americas incident

[Europe] Intermittent Printix Sign-In and Printing Delays

Resolved after 18 hours 53 minutes, affecting Printix, on September 10, 2026.

resolved Sep 11, 2026, 08:43 AM UTC

The connectivity issue affecting Printix sign-in and printing for some users in Europe has been resolved by the affected ISPs. If you're still experiencing issues or need more information, please contact Technical Support.

Started
Sep 10, 2026, 01:49 PM UTC
Resolved
Sep 11, 2026, 08:43 AM UTC
Duration
18h 53m
Detected by Pingoru
Sep 10, 2026, 01:49 PM UTC

Affected components

Printix

Update timeline

  1. identified Sep 10, 2026, 01:49 PM UTC

    We're investigating reports of intermittent sign-in and printing issues affecting Printix for some users in Europe. Affected users may see delayed or failed sign-in, and print jobs that take longer than usual to become available. Current indications point to network/ISP connectivity issues rather than a problem with Printix itself; we're continuing to investigate and will share more information as we have it.

  2. resolved Sep 11, 2026, 08:43 AM UTC

    The connectivity issue affecting Printix sign-in and printing for some users in Europe has been resolved by the affected ISPs. If you're still experiencing issues or need more information, please contact Technical Support.

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