Tungsten Automation Americas incident
[Europe] Tungsten e-invoice Network Technical Support Help Center Disruption
Resolved after 21 hours 41 minutes, affecting eInvoice Network, on September 16, 2026.
The issue affecting our Technical Support Help Center has been resolved. This was caused by a Salesforce service disruption: https://status.salesforce.com/incidents/20004433. Access to the Help Center, including article visibility and case creation, has returned to normal. We apologize for the inconvenience during this time.
Affected components
Update timeline
- identified Sep 16, 2026, 10:17 AM UTC
We are currently experiencing an issue affecting the Technical Support Help Center. Customers may receive a message indicating that the site is temporarily unavailable when accessing the Help Center or attempting to raise a new case. The issue is related to an ongoing Salesforce service disruption. We are closely monitoring the situation with Salesforce and will provide updates as more information becomes available: https://status.salesforce.com/incidents/20004433 We apologize for the inconvenience and will update this message once the situation is resolved.
- resolved Sep 17, 2026, 07:58 AM UTC
The issue affecting our Technical Support Help Center has been resolved. This was caused by a Salesforce service disruption: https://status.salesforce.com/incidents/20004433. Access to the Help Center, including article visibility and case creation, has returned to normal. We apologize for the inconvenience during this time.
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