Tungsten Automation Americas incident

[Europe] Printix - Delayed Print Release

Resolved after 3 hours 27 minutes, affecting Printix, on September 24, 2026.

resolved Sep 24, 2026, 05:55 PM UTC

The issue has been resolved. Print release failures have cleared and the service is back to normal. A Write-up will be published on the Status Page within the next week.

Started
Sep 24, 2026, 02:28 PM UTC
Resolved
Sep 24, 2026, 05:55 PM UTC
Duration
3h 27m
Detected by Pingoru
Sep 24, 2026, 02:28 PM UTC

Affected components

Printix

Update timeline

  1. investigating Sep 24, 2026, 02:28 PM UTC

    We're investigating reports of issues with the service. Some users may experience print release failures. We'll post an update as soon as we have more information.

  2. investigating Sep 24, 2026, 05:09 PM UTC

    We're continuing to investigate the print release failure issues. Customers who were impacted should start seeing improvement shortly. We'll share another update as soon as we have more information.

  3. resolved Sep 24, 2026, 05:55 PM UTC

    The issue has been resolved. Print release failures have cleared and the service is back to normal. A Write-up will be published on the Status Page within the next week.

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