Tungsten Automation Americas incident

TotalAgility - Azure AI performance impacted

Minor Resolved View vendor source →

Tungsten Automation Americas experienced a minor incident on October 24, 2025 affecting TotalAgility, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2025, 09:41 PM UTC
Resolved
Oct 25, 2025, 01:35 AM UTC
Duration
3h 53m
Detected by Pingoru
Oct 24, 2025, 09:41 PM UTC

Affected components

TotalAgility

Update timeline

  1. identified Oct 24, 2025, 09:41 PM UTC

    We're aware of issues impacting Azure AI and working to resolve the issue.

  2. monitoring Oct 24, 2025, 10:12 PM UTC

    Identified issue has been mitigated and are monitoring the recovery.

  3. monitoring Oct 24, 2025, 11:55 PM UTC

    Microsoft has identified issues with connecting to the Open AI Service in the following regions: Australia East; Central US; East US 2; UK South; West US

  4. resolved Oct 25, 2025, 01:35 AM UTC

    Issues with connections with Microsoft services have been resolved.