Tungsten Automation Americas incident
TeN Portal - Multiple features affected
Resolved after 12 hours 32 minutes, affecting eInvoice Network, on November 17, 2025.
Full service has been restored after changes made by our team, we apologize for the interruption to service and will investigate to ensure the root cause is fully understood and necessary actions taken to avoid reoccurrence.
Affected components
Update timeline
- investigating Nov 17, 2025, 06:32 PM UTC
We are aware and currently working on a high priority issue affecting multiple features of TeN Portal, including: Reporting Saved invoices Company details
- resolved Nov 18, 2025, 07:05 AM UTC
Full service has been restored after changes made by our team, we apologize for the interruption to service and will investigate to ensure the root cause is fully understood and necessary actions taken to avoid reoccurrence.
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