Tungsten Automation Americas incident

Supplier Portal - Performance Issues

Resolved after 5 hours 33 minutes, affecting Supplier Portal, on December 6, 2025.

monitoring Dec 06, 2025, 11:47 AM UTC

A fix has been implemented, we are monitoring the results and expect full resolution shortly.

Started
Dec 06, 2025, 08:46 AM UTC
Resolved
Dec 06, 2025, 02:19 PM UTC
Duration
5h 33m
Detected by Pingoru
Dec 06, 2025, 08:46 AM UTC

Affected components

Supplier Portal

Update timeline

  1. investigating Dec 06, 2025, 08:46 AM UTC

    We’re currently experiencing performance issues affecting access to the Supplier Portal for some customers. Our team is actively working to restore normal service as quickly as possible. We appreciate your patience and will provide an update once everything is back to normal.

  2. identified Dec 06, 2025, 10:04 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 06, 2025, 11:47 AM UTC

    A fix has been implemented, we are monitoring the results and expect full resolution shortly.

  4. resolved Dec 06, 2025, 02:19 PM UTC

    This incident has been resolved.

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